Official Reps

The Official Rep is your branded and verified profile on site. It is a community building and networking tool, enabling you to connect with students on an individual level by answering their questions and providing advice from a trusted account.

As you continue to post helpful and engaging content across the site, you will have the opportunity to support students at differing stages of their journey, and build a positive perception of your brand. You’ll gain an informed understanding of the key topics of interest or concern amongst students, allowing you to tailor your communications and ensure you offer the most relevant advice and support.

On this page you'll find all the resources you need to get started, including our Official Rep Safeguarding policy - please ensure you read this before posting on site.

When your account is set up, make sure to visit the Official Rep Lounge for up-to-date information and advice and to ask us any questions (you need to be signed in as an Official Rep to access this page).

Video tutorials

Short clips which will train you on how to use Official Reps.

Check out other videos here.

Webinars

Watch previous webinars about using your Official Rep for Clearing, finding student tenants for your properties, and more.

Check out other videos here.

Useful resources

Key information for Official Reps

Many of these assets are downloadable, so you can keep them on your desk as a reminder.

Don't forget you can visit the Official Rep Lounge for more support.