The strength of an effective Official Rep during Clearing

Key takeaways:

1. Set up a Clearing sticky thread on/around 5th July
2. Build a strong on-site presence and congratulate all students who applied
3. Pre-empt the concerns of students to showcase what an empathic and supportive university you are e.g. grade boundary worries, how they can reach you, when results will be released
4. Offer balanced, neutral advice (don't respond like an advert)
5. Help applicants come up with a backup plan - be informative, not biased
6. Use our response checklist and read posts/threads back to yourself
7. Reach out to Client Services if you need extra support

Don't forget that our Community team can add your Clearing thread to our Clearing mega thread.

Watch the webinar recording: