Session snapshot

This session was created for university marketing, admissions, and recruitment teams who want to improve their Results Day strategy through peer-to-peer engagement on The Student Room.

You'll hear real examples, best practice advice, and actionable insights to help your team prepare and deliver a student-centred Clearing experience.

What We Covered:

Student sentiment and insights:
How TSR data is shaping Clearing 2025 strategies, including shifts in confidence, course choices and student priorities.

Clearing 2024: Official Rep recap:
Key learnings from how universities used Official Reps during Clearing 2024.

Panel discussion with university reps:
Real experiences and practical tips from teams at Canterbury Christ Church and University of Southampton.

Best practice, guidance and takeaways:
Guidance on how reps can offer relatable, peer-to-peer support. From handling sensitive conversations to building student confidence.

During our panel, university teams from Canterbury Christ Church University and the University of Southampton, alongside TSR hosts, answered the kinds of honest, emotionally driven questions students often ask on TSR but may hesitate to raise directly with universities.

Topics included:

• Grade anxiety and fear of missing out
• Peer pressure around university rankings
• Changing direction after accepting an offer
• Social worries about living in halls
• Borderline results and whether to appeal
• Living at home vs moving out
• How to act fast during Clearing

These honest, emotionally charged questions highlight the powerful role reps play in guiding students through uncertainty with empathy and experience.