We’re Hiring – Campaign Manager

We are looking for a Campaign Manager to join our fantastic team based in the heart of Brighton.

Who are we?

The Student Room Group (TSR) is the largest, most useful and best-loved online student community there is. Millions of students turn to us first for advice, info and support on work, learning and life’s ups and downs. And that means we’re uniquely privileged to connect educators, employers and consumer brands to switched-on young people actively seeking out answers and meaningful connections .

What does a Campaign Manager at TSR do?

Working within our Client Services team and reporting to our Client Services manager, you will play a vital role in providing the link between our in-house sales team and our external client base. The key responsibilities will involve setup, delivery, performance monitoring and post campaign reporting for multiple advertising campaigns at any one time.

Key role responsibilities:

Campaign Setup – Liaise with the sales team and clients to ensure the effective set up of client campaigns for our client partners.

Campaign monitoring – Ensure that campaigns perform in line with our high standards and that clients, the account manager are communicated with effectively along the way.

Delivery & optimisation of campaigns – Checking in on campaigns throughout their delivery to make sure they deliver the best possible performance.

Ad hoc tasks – Replying to tasks escalated by our client service assistants, responding to clients and clarifying questions.

Campaign reporting – Creating individual reports for campaigns explaining delivery stats, commentary on how the campaign performed and what was done to optimise.
Build and schedule commercial emails – Build, test and schedule emails for our clients, sending to specific members of our audience based on the client needs.

Highly desirable:

Excellent communication skills, across email and telephone, with a positive, professional and friendly manner.
Previous experience in a client services and/or advert operations environment
Ability to embrace and adapt to change with a proactive, can-do attitude to solving problems.
Ability to effectively prioritise tasks whilst working under pressure to tight deadlines.
Experience of email building / sending software (we use Salesforce marketing Cloud)
Experience of ad serving (we use DFP / Ad Manager)
Strong IT skills, as you will be using a number of systems and software daily. This will include Microsoft Excel and PowerPoint.
Degree level educated (or equivalent, is desirable)

Working at The Student Room

A competitive salary
25 days holiday per year, plus bank holidays
Your birthday day off
Opportunities for ongoing learning and development
Flexible working hours and arrangements
Group Life insurance
Generous pension scheme
Private healthcare
Healthcare Cash Plan
Cycle to work Scheme
Pet friendly workplace
Fresh fruit
Friday afternoon drinks
Regular social, team and charity fundraising events

The Student Room is dedicated to providing an inclusive working environment that encourages diversity and equal opportunities for all. We are committed to supporting a team that is representative of a variety of backgrounds, perspectives and skills.

To apply for this position, please click the link below and include a cover letter (including your salary expectations) and your current CV https://thestudentroom.peoplehr.net/Pages/JobBoard/Opening.aspx?v=6b737678-d446-4890-a289-cd0564899fd3

To stay up to date on all of The Student Room’s vacancies then follow us on Twitter and Facebook @TSRcareers, or find us on LinkedIn.

As part of our recruitment process, The Student Room collects, stores and processes personal data relating to job applicants. Please read our Job Application Privacy Policy to understand how we use and protect the information you provide, both in your application and at other stages of the recruitment process.