Guidance for responding to posts outside of your forum

Real examples and tips for Official Reps.

Asking about a specific subject

What degrees can I do with A-levels in mathematics, history and politics?

Hi @username!

There are lots of degrees you can do with those courses. Do you feel you have any particular career goals in mind, or a course you enjoy the most? Start by thinking about what you’re passionate about and where you want to go to help narrow down the search. Do you have any initial ideas?

When I was thinking about choosing my degree course, I considered X Y and Z. That really helped narrow down my choices!

If you are struggling to decide between two courses, have you considered a joint honours degree? Check UCAS/The Uni Guide etc. to see what options are available for the subject areas you really enjoy. For example, here at University of X, you can study History with Politics (edit as appropriate/to that students courses and experiences), or X and X. Lots of universities will offer something similar, but do feel free to ask me a bit about how these joint honours courses work more generally if you’re not sure 🙂

I’m always happy to help if you have any questions regarding choosing a degree, degree courses in general and university life!

Have a great day,


Student Ambassador/Marketing Officer/Recruitment Assistant*

Red text: areas where you can promote your institution - make sure it’s not at the beginning of any messages you send and is tailored to that student's individual needs. Don’t add it in if they make it clear they are not looking to study with you.

Purple text: areas where you can add in personal experiences. These are optional, but if you studied this subject or you are using a student ambassador account, adding in personal experiences is so important as it shows solidarity, empathy and implicitly showcases your institution.

Blue text: area to invite questions, perhaps you’ve introduced a new concept or idea to the discussion that they didn’t bring up. This is a great way to show your expertise and provide specific guidance.

Asking about university interviews

I'm just wondering about how to prepare for a university interview?

Hi @username!

What course is it you are interviewing for? It depends on the course as to what type of interview you may have, and the more I know about what type of interview it is the more I can help you 🙂

Some great general interview techniques are X, Y and Z. I had to interview for a uni course and my top tip is to always X / A lecturer at my university who is often on the interview panels for the course suggests that you should do Y.

If you have any specific questions about interviews for your course, I can also see if any of our student ambassadors at the University of X have any tips- let me know and I can look into that.

Have a great day and any other questions please do let me know!


Student Ambassador/Marketing Officer/Recruitment Assistant*

Orange text: area to add in some generic advice. If the question is generic like this then it allows you to share responses which could be applicable to a broad audience. Remember that others are always reading and by keeping things general you could help other students too.

Purple text: areas where you can add in personal experiences. Here is a great example of highlighting your expertise, or knowledge a member of faculty has, to showcase what a helpful and friendly institution you are.

Blue text: area to invite questions. Letting them know you have contacts who could really help them/have gone through a similar process can highlight your institution again without direct marketing.

Asking about which university to choose

What are the best UK unis for EEE?

Hi @username

I understand it can be difficult to choose the right course for you! Have you come across any hybrid courses that you are interested in so far?

What are the most important things that you are looking for in a university? Personally, when choosing a uni, I found it useful to think about X, X, X. I would definitely look carefully into the different modules offered on each course as this could be a factor that will help you distinguish between them. I know that at X university, you can study X which is a joint honours, and other universities will offer similar. Alternatively, you could choose one course e.g. electronics and take optional modules from the other course e.g. computer science which would give you exposure to both aspects.

Do you know what you are hoping to do in the future? 😊

Red text: areas where you can promote your institution -  use it as an example, not as the only option. The student can now look into this further if they are interested, or simply focus on your generic advice.

Purple text: areas where you can add in personal experiences. This makes your post relatable as students know they can trust your advice if you have been in a similar situation.

Blue text: area where you explore further. Find out more about the student’s current situation and ask questions to show you are interested. This also allows you to provide more relevant advice when you have more context.

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